" And -- you know you put those costs in the material. And you end up a lot better product for the same or may be a little bit more so than this the value you know that's the thing we heard him we're calling. Firm value for value priced. And you know only people come to our store they're amazed at what they see and they're amazed that the price because though you don't. That is they weren't that's we're not going to be. Now hundred dollar dining room table kind of place but if you're looking at equivalent size and style you're gonna you're gonna find about same -- the titles some. -- Well I'm fine when I -- hands crossed and -- furniture. Clinton got a lot and it's growing. -- we specialize and -- was North American Hardwoods we have a few pillars that of those crafts -- but. Generally speaking we do our red -- course on why note. Black walnut clear maple brown maple. And a home. -- each victory on the list goes on an -- continually growing."

" Long long and Alexandria to break here's one here okay so we're -- we -- and 457. 129 disagree Jeremy Caldwell a small furniture and and a nation that we include clarification girl we first talk when you were here. There's a picture of -- I think Amish furniture. Let's dispel what people may be assuming we're talking."

" Not here in the two primary misconceptions that we that we see every day. Other customers have minister or -- they have misconceptions including the first one which is though the worst of them to come. Then everything that we have his country style or like a rustic -- and -- this picture in their minor like -- furniture. Or you know soft -- mean. It was not sent an honest and that's really a small part of what we do would you offer those things sure we're really don't stock and it's just kind of back burner thing. Another misconception is that is so painfully expensive that nobody can afford and NIC a lot of general in the -- and it's it's almost like they're being drug and by the belt buckle."

" You otherwise are dragging amendment as they didn't know what I'm gonna have mortgaged house the -- and underserved children. I was is also completely untrue out we have via veteran since that the young people are amazed that they can get out and made veterans or for that price. I had a lot of cases less than what they're seeing and other furniture stores. And again it has to do with the process you know I mean everywhere it was this is shipped in on semi trailers this is brought in on my truck. That's the thing that makes the process very fun is because each piece. When you order something it is specifically made for you unless you buy something off the floor which we we do that as well. But it's made for that particular person it's made with their specifications. Made with they're staying in their choice of words and slow homeowners can't."

" In many cases have as many cases and us what is senator I mean it's and this is this is that we talked about that can. 203040. Years and this is -- last and."

" You'll also help people who make sure they know how to -- of this for -- there was an admission that it's not just you via. And it's gone you know when you never see this customer against you've established relationships and -- here after the sale."

" You know we have customs all the time that all you know the old usually in all of our furniture because our furniture is very mean this trial is free. Oh with a new mechanisms and things that are available for furniture it really doesn't require any maintenance and it's not like the old days where he had to wax and oil in. With a new furniture the new drying process -- things that's it's absolutely not necessary. How to do those things. Armed with with virtually no once the customer's purchase furniture promised they trust us enough they'll call and say hey you know what -- again. -- Dresser and I don't know I don't care for that. End overtime you learn you know you learn parts of the trade unions don't deal with directly. You can help people through those things and again that's. That's part of the fun of owning a small businesses that you kind of."

" Your breath the -- on this constantly increasing you've got to learn these things in order to build -- Your customers even though that peace in my from you. It's still heirloom and then when they think -- they think and you and Sears the first person may -- and you've got the knowledge -- and that's a lot of fun you know again as one of those things that the makes it really easy to get out of bed in the morning the article until we take a break and we come back. From the break I wouldn't."

" You mentioned about. On the new some new things -- have allowed for better care for furniture then these technologies impacting. On the furniture in his gym Arnold more about. What kind of technology gives a big effect on to better serve your customers and your own products so -- people have something from you surely know. That he still has not just this old time furniture is still has today's technology for a longer there merger will come back. Calls her own little --"

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" I don't give you a helping hand. I'm WHIO. Miami Valley home. In the north -- an expert weekend. On AM twelve nutty nutty five point seven. Radio WHI know -- about seventy degrees and looked at ten -- and Tucson she from here. He'll win takes your questions comments. Get away as -- and mark will be here to talk to you give you information right mark uses and as soon as seen and I don't think I'm allowed to missing earnings. Some kids."

" I'm sure enough. Welcome back Joe and Sally comes along with the German cultural food we've been talking about a young -- furniture and if people want to improve on their home. Or their you know winners kitchen furniture were living room family room bedroom furniture whatever. You mentioned above. It but it's -- finishes early bloom that technology's really changed considerably. That that you pick up and so it's not you'll like polo Tommy told America we Amish farm and that's why they may get a hundred years of almost the only way we're gonna take it. That's partly true true true true points. But you don't did you shipments of technology to make sure this is gonna last even longer well in India in the old days I mean your your."

" Technology is limited and as far as -- will do what was dried and essentially back in the day they just stacked one out until that they thought it was dry and they made furniture out of it -- wasn't trying to crack. Com -- isn't the driving technologies got a lot better they can they can and gets out its insistent density isn't consistent."

" Water levels in the lumber which helps the furniture kind of acclimate to being indoor and sent -- doors and then lasting longer than the main. I improvements really been like glues for example. On the heat activated -- now that are there you can't bring you couldn't break from a part of your -- with a hammer you would crack the long before you never bring a part in the -- really OK I'm hinges for example. Were able limited says the hardware manufactures are able to make changes that are so much more durable than they've ever been I mean hedges that are that are basically bulletproof. Drew. The lives Kyra you know as well as so far as the oldest lubricate it bearings and and that allow you to fully extend the -- always had a case. Self closing door -- so if you've got ladies if you got a husband out of a dozen marijuana closed the -- all the way we've got -- or revise that will actually close themselves in the long. Soft closing drum -- he's got a husband that closes maybe slams and we've got -- rise that actually will stop her from slamming an enclosed slowly."

" Keep open -- like that our enemies I mean isn't just is because you're in the industry that -- your solicited information do you intend. I don't trade show where do you do here are other periodicals. -- OK I receive updates from hardware company is our new catalogs. I spend hours just flipping through catalogs finding out what's new cabin inserts drawer of the rides. Com. Sununu finishes in his stains it's just are what we do you know people that are. The small business owners you get so used to being on top of the information that you just can't stand -- into something new out there and you hear through the grapevine. You just got you into -- you gotta find out what. You know how does this affect what we do will -- what we do better."

" There that's there's -- answer -- I -- that's probably the biggest -- how does this affect the industry. How does it affect my chronic how's it affecting our ability to serve my customer. They'll wind when you get this type of technology. Do you take the idea is that you have your mind -- manufacturers say hey. I was at a tree -- picked up on Carolyn Lieberman brought with me. You know I'm looking you do these think this is this something you can incorporated -- manufacturing. How -- How do you work with your manufacturers with the newer technology."

" my builders are completely open that if I find something or -- conflict -- jobs now we're using hardware we never used before. And I just -- sit down the donor in contention the spec sheets and say you know we -- incorporates as soon. The manufacturer recommends that we have -- this construction to make sure that the mechanism has clearance and it works. And they're they're very open of that because it's what they do. I just like myself you know they're they're -- There's pride and sending something new --"

" This Friday and then being able to. I do something you've never done before there's there's there's a good amount of the -- spirit and you know on and it's nice to see the American theme that we had earlier you know. Is something when you deliver something the somebody's house and they know it's unique and you know it's unique. Because there's there's this there's a connection between you know you went through this process together. And you've got something now that nobody else has this is this is a -- kindness the first of its kind. I'm and that's that's a lot of fun you know that's what makes us customs process weren't."

" While an interesting in the last few minutes put a bullet through the process of Hong you've treated customer. -- They come in and they have an idea in their head. How do you get that in there. Living room. And let's not me -- two days for me and I don't want an enemy can probably assume -- and we can -- continued effectively you know I'm walking your store. Now many to be greeted by you or someone -- of your staff whenever -- knew what I got an idea for a quarter."

" Do curry a -- Some old China dishes and are you would ever. -- won't know the process started chairman it really depends on the amount of information customer brings and I'm. If a customer comes in and they are you know exactly what they want and it starts -- with the sketch. And then moves on to getting calls from several shop suing competitive -- the thing. To move some really comes in has around the idea what they want with no drawings no pictures no dimensions. Will pick up wherever they're you know for customer has. -- just started today is their first day. They think they want something but they're not really sure if they -- bouquets or curing or China. I cabinet than not will sell -- exit down with a minute and listen to what they need. Because our case is that -- the furniture has specific sizes. Are specific functions."

" It doesn't really matter what it's called it just matters that deserves the function and and it's the right size -- whenever so we we'd have to colonel listen the customer. And pick up that process wherever they are because in many cases -- customers come in the know exactly what they want comparing in the process starts he knew it was the sketch and with a quote. Other customers like -- said no command with Wesley not even a vague idea what they want. And we'll have to start by looking through catalogs. Kind of retrofitting different ideas together in men maybe making copies of pictures and put together collage of different things at their interest and then. And we move on from -- actually."

" If so I am I saw that somebody had really. Isn't really into that first step but they're not good neighborly thing with them but people they have a good idea. What is beneficial for you -- for the efficiency of the customers timing your store what could they bring the immediate thank. This will really help. Move things along for the customers times faster bullet in the book they do."

" Aspects as far as specifications as far as inside dimensions outside dimensions."

" You know dimensions in the space an easy fit in locations -- windows. Locations of Norway is anything that helps me. There recognition of the space through art pictures and pictures are very you know we have customers that although findings that's what they wanted to and other furniture store. I'm they know it isn't made out of -- still commands a you know what I like this -- like us on these -- is -- made out of -- OK and that's a world picking up there -- sit down -- you know. I'll send that picture off along with a drawing to a Miller and say you know once. Our multiple donors usually didn't this is -- looking for what's the price. So anything that the customer you know sketch on a napkin. You know. The essential pizza scrap paper an idea of bringing an end and you cannot sustain winds will pick up where their attitude and there are. Thought process will pick up there and take them all the way through did not pass peacefully on the last minute here let's listen people who were relocated again if they want to call you."

" Or visit you how best to reach your first full time handcrafted Amish furniture you're looking -- that thirteen sixteen north -- roads which -- Right north of Dayton -- and north fair value added -- intersection there are probably most people know that intersection because Americans -- on -- Fairfield were on the opposite side of the intersection and a -- called -- square. We've been there since 93 -- ask any of -- neighbors that and then afterwards they know exactly we're acting in -- hours of operation. Monday through Saturday 10 AM to six. Okay and is calling you they can reaches 937320110. Wants the number again 9373201101. OK and here we come next week -- doesn't like to talk also about. Is continuing processes I -- home warranties or guarantees you know what we can expect NASA's sales. When a -- sees ten years now so you'll see in the Miami Valley home. Our coming up next shoot from the -- on WHIO."